![]() ![]() 20% discount in spa and beauty salon services (Some restrictions may apply.Express laundry service at the normal rate.Free Wi-Fi access in allocated areas of each hotel (two passwords per room, one device at a time).Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace).Service available from 7 am to 11 pm (7 am – 11 pm) Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet.Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).VIP minibar (sodas, water, domestic beer, and snacks).Welcome gifts in the room upon arrival (grapes, bottle of sparkling house wine).Room with the best views in the Premium Level area.Exclusive concierge service for Premium Level guests.Personalized check-in and check-out in the exclusive Premium Level area.The following services - and more - are included: To obtain our Premium Level services, book one of the following room categories: Premium Level Ocean Front Junior Suite or Premium Level Ocean Front Suite (with this second category choice you can also enjoy access to the facilities and services of the Barceló Maya Palace hotel). Premium Level is the concept of exclusive services and facilities offered at Barceló Premium Level hotels, which provides guests with a superior and exclusive level of service. Domestic drinks (soft drinks, beer, wine, house liqueur, cocktails and coffee).In-room coffee maker with bottled water, coffee, tea, sugar and cream included.Minibar inside your room stocked daily with bottled water, soft drinks and domestic beer.Guest Transportation Service from 8 am to 2:30 am (8:00 am–2:30 am).Regular Catholic mass held in the chapel of Nuestra Señora de Guadalupe (located within the Plaza Mexicana shopping center).Club with drinks included from 11 pm to 2 am (11 pm – 2 am) for over 18 years old.Free access to daily shows with drinks included at the Kukulkán and Palenque theaters. ![]() Day and nighttime activities for adults and children.Theater with air conditioning for the enjoyment of spectacular shows with a live orchestra.Barcy kids club for children (between 4 and 12 years of age).Daily and nightly entertainment with activities for all ages.New water park Pirates Island and Surf Ride pool.2 water parks with slides and waterfalls, located at the Barceló Maya Palace and Barceló Maya Colonial hotels.Waiter service at the pool area, from 10:30 am to 6:00 pm, no additional charge.Towel and chair service at the beach and pool areas.9 swimming pools, including a pool for children, a semi-Olympic sized pool and a pool for adults.Currency exchange at the reception area. ![]()
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